--- title: "Privacy Policy | Best LA Roofing" description: "Privacy policy for Best LA Roofing. Learn how we collect, use, and protect your personal information." url: "https://bestlaroofing.com/privacy-policy/" --- # Privacy Policy Effective date: October 16, 2026 This policy explains what information Best LA Roofing ("we", "us", or "our") collects through bestlaroofing.com, how we use it, who we share it with and the choices you have. Roofing work is performed under California contractor license CSLB #992930, held by ELVIRA OCEAN AIR INC dba Global Green Solutions and Remodeling. ## Information we collect - **What you send us in the estimate form:** your name, phone number, email address (optional), the service you need and your message, together with the page you sent it from, the time, the consent notice shown to you, and how you reached our site (for example a search engine, an ad or a link). - **Phone calls and texts:** calls to the phone numbers on this site are handled by our call-tracking provider, which records the calling number, the time and length of the call, and the call itself. Calls are recorded, and a message at the start of each call tells you so. Text messages you send to these numbers are kept the same way. - **Emails** you send us. - **Technical information** your browser sends with every request (IP address, browser type, the page you asked for), which our hosting provider uses to deliver and protect the site. - **Cookies and similar tools**, only as described under "Cookies and tracking" below. ## How we use your information - To answer your request, call or text you back about your project, and prepare estimates and contracts. - To filter spam and abuse out of form submissions. - To understand which pages, searches and ads bring us customers. - To keep records the law requires, including a record of the consent you gave when you sent the form. ## Who we share it with We do not sell your personal information. We share it only with the service providers that run this site and our lead handling for us, each for the purpose listed: - **Cloudflare**: hosting of this site, Cloudflare Web Analytics visit counts, receiving and storing form submissions, and email routing. - **Google**: automated spam screening of form submissions; Google Translate, only when you choose a language in the site header. - **Telegram and email**: alerts that send your request to our team. - **CallRail**: call tracking and call recording for the phone numbers on this site. - Authorities, when the law requires it. ## Cookies and tracking This site runs no advertising pixels and no tools that follow you to other websites. We measure visits with **Cloudflare Web Analytics**, a small script from our hosting provider that counts page views and page load speed. It sets no cookies and does not identify you or track you across other sites. To tell us how you found us when you send the estimate form, the site keeps a short note in your browser's storage (not a cookie): the page you arrived on, the website or ad link that sent you, and the time. This visit's note is cleared when you close the tab, the note of your first visit is kept for up to 90 days, and neither leaves your browser unless you send the form. If you choose a language in the site header, the site sets a googtrans cookie to remember it and loads Google Translate. You can block or delete cookies and site storage at any time in your browser's settings (usually under Privacy or Site data). The site keeps working without them. ## Do Not Track and Global Privacy Control We do not sell or share your personal information and this site runs no advertising tags, so there is nothing for a Global Privacy Control or Do Not Track signal to turn off today. If we ever add such a tool, a Global Privacy Control signal will count as your request to opt out, and no advertising tag will load for you. ## Your choices - Block or delete cookies and site storage in your browser's settings. - Reply STOP to any text from us to stop texts. - To see, correct or delete the information we hold about you, or to stop calls, email info@bestlaroofing.com or call (818) 491-7862. ## Children This site is meant for adults arranging work on their property. We do not knowingly collect information from children under 13. ## Changes to this policy When we change this policy, we post the new version on this page with a new effective date. ## Contact us Questions about this policy or your information: - Email: [info@bestlaroofing.com](mailto:info@bestlaroofing.com) - Phone: [(818) 491-7862](tel:8184917862)